Shop and discover
The same products, prices and promotions the till sells, with favourites, barcode scan, BOGO offers and one-tap reorder.
SalesLife Customer App
A whitelabel customer app for your retail brand
Put your store in every customer's pocket. Your logo, colours, stores and membership programme, on the same engine that runs your POS, HQ and ERP.
An app order, from phone to shelf
How an order placed in the app is fulfilled at your branch.
StartCustomer opens the app
- App
Browse and add to bag
Live catalogue, prices and promotions match the till.
- App
Check out and pay
Pay now with M-Pesa, or pay at pickup.
- SalesLife HQ
Queue the order
The order posts through HQ to the branch fulfilment queue, with no re-keying.
- Branch
Pick and prepare
The branch fulfils pickup or delivery from its queue.
- App
Notify the customer
Push notifications confirm payment and pickup readiness.
- Till
Scan the till card
The member scans the till card to earn and redeem points at the register.
ResultOrder fulfilled, points earned
Four connected customer journeys
Orders and fulfilment
Active, unpaid and completed orders, M-Pesa pay-now, pickup or delivery, and push notifications.
Till card and loyalty
A digital membership card with QR and barcode. Scan at the register to earn and redeem points across branches.
Account and whitelabel
Profile, preferred store, delivery addresses and help, themed per client without forking code.
Connected to your platform, not a silo
| Layer | What the Customer App uses |
|---|---|
| SalesLife HQ | Catalogue sync, pricing and promotions, loyalty accrual and redemption, the online order queue |
| Branch POS | Scans the till card, fulfils pickup and delivery orders, posts sales and returns |
| ERP | Dynamics 365 Business Central or SAP Business One for receivables, inventory valuation and settlements |
Why retailers choose it
- Products, prices and promotions always match the till
- One points balance across branches
- Pickup and delivery orders appear on the branch POS in real time
- M-Pesa STK push and reconciliation aligned with POS settlements
- Per-client branding without separate codebases
Screens shown are from a demonstration tenant. Production apps carry each client's logo, colours and membership programme name.
FAQ
Common questions
Can the app carry our own branding?
Yes. Each client gets a whitelabeled app with its own logo, colours, store names and membership programme.
How does loyalty work between the app and the till?
Members show a till card with a QR code and barcode. They earn on app orders and redeem with a single scan at the register, with a cross-branch profile synced through SalesLife HQ.
Can customers pay with M-Pesa in the app?
Yes. Awaiting-payment orders can be paid with M-Pesa, with real-time status.
Do orders reach our branches automatically?
Yes. Every mobile order posts through SalesLife HQ to the branch POS fulfilment queue.
Where can I get more detail?
Download the Customer App brochure from the SalesLife Resources section, or request a whitelabel demo.
Keep exploring
See SalesLife on your products, your branches and your ERP.
Book a live demo with a SalesLife retail specialist, or email hello@saleslife.com.