Local branch database
Till 1 hosts the branch PostgreSQL database. Additional tills discover it and register.
Offline-first
Offline-first POS for African retailers
Cashiers sell at full speed online or offline. Sales sit in a local branch database, and everything replays to HQ and your ERP when the connection returns.
What happens in an outage
The sequence from the connection dropping to the books catching up.
StartNetwork or power drops
- Till
Keep selling
Cash sales, cash tender, credit-account sales and local stock lookup continue on the branch database.
- Payments
Pause network tenders
M-Pesa STK and card terminals wait for the connection. Cash and credit carry on.
- KRA eTIMS
Queue the invoices
Unsigned invoices wait in the offline queue.
- Sync
Hold the outbox
Pushes to HQ that fail are queued locally, with retry.
- Network
Connection returns
Retries start and fiscal signing resumes.
- SalesLife HQ
Replay and resolve
The outbox replays to HQ and on to the ERP. A screen resolves any master-data conflicts.
ResultNothing lost, books up to date
What keeps working offline, and what pauses
Offline behaviour is explicit, so branch managers know what to expect.
Keeps working
- Cash sales and cash tender
- Credit-account sales
- Local stock lookup
- Till sessions, returns and reports from local data
Pauses until connected
- M-Pesa STK Push
- Card terminals
- HQ sync and ERP posting
- Cloud fiscal signing (invoices queue and retry)
How the branch stays in step
Sync outbox
Failed pushes to HQ are queued locally with retry, then replayed on reconnect.
Conflict resolution
A screen resolves differences between local and HQ master data.
Manual controls
Run Sync now, a master-data pull or an outbox replay from Settings and operations health.
Built to recover
- Encrypted branch database backups, with backup run and prune
- Safe mode: a recovery startup without the full interface
- Pre-close checklist and database health view
- One signed Windows package and a first-run wizard for every till
FAQ
Common questions
Does SalesLife work without internet?
Yes. Cash sales, cash tender, credit-account sales and local stock lookup continue offline on a local branch database.
Are offline sales ever lost?
No. Sales are stored locally, and failed pushes queue in an outbox that replays on reconnect.
How do offline sales reach the ERP?
When connectivity returns, the outbox replays to SalesLife HQ, which validates, stages and posts them to your ERP.
What cannot be done offline?
M-Pesa STK, card terminals, HQ sync and cloud fiscal signing pause until connectivity returns.
What if the main till fails?
Till 1 hosts the branch database, with encrypted backups and a safe-mode recovery start available.
Keep exploring
See SalesLife on your products, your branches and your ERP.
Book a live demo with a SalesLife retail specialist, or email hello@saleslife.com.